Privacy Policy
Your Privacy is Important to Us
Last Updated: December 2025
Introduction
Good Hope Family Dental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Schedule an appointment
- Contact us via phone, email, or our website
- Fill out forms on our website
- Register for our services
This information may include:
- Name
- Contact information (phone number, email address, mailing address)
- Date of birth
- Insurance information
- Medical and dental history
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit on our website
- Time and date of your visit
- Time spent on pages
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dental services
- Schedule and manage appointments
- Process payments and insurance claims
- Send you appointment reminders and important updates
- Respond to your inquiries and provide customer support
- Comply with legal obligations
- Improve our website and services
Health Information (HIPAA)
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain strict confidentiality and security measures to protect your health information.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: We may share your information when you explicitly consent to such sharing.
- Service providers: We may share information with third-party service providers who assist us in operating our practice (e.g., billing services, IT support).
- Legal requirements: We may disclose information if required by law or in response to valid legal requests.
- Health and safety: We may share information to protect the health and safety of our patients or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information (subject to legal and medical record retention requirements)
- Opt-out of certain communications
- File a complaint if you believe your privacy rights have been violated
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
We are committed to protecting the privacy of children. Our services are provided to patients of all ages, and we comply with applicable laws regarding children's privacy, including the Children's Online Privacy Protection Act (COPPA).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: